• 9am to 5.30pm (Mon - Sat)
  • 58 Burley Hill, Church Langley, CM17 0QH
  • 9am to 5.30pm (Mon - Sat)
  • 58 Burley Hill, Church Langley, CM17 0QH

Faq's - Apex Security And Electrical

Customer Faq’s

Answers for general questions

  • 01. What is the purpose of installing CCTV cameras?

    The purpose of installing CCTV cameras is to enhance security by monitoring and recording activities in specific areas.They help deter criminal behavior, provide evidence in case of incidents, and allow for remote surveillance of properties.

  • 02. How do I choose the right CCTV camera for my needs?

    When choosing a CCTV camera, consider factors such as the area you want to monitor, the level of detail required (resolution), whether you need night vision capabilities, the camera’s field of view, and whether you prefer wired or wireless options.Additionally, consider features like motion detection and cloud storage for recordings.

  • 03. Can I access my CCTV camera feeds remotely?

    Yes, most modern CCTV systems allow for remote access via smartphones, tablets, or computers.You can view live feeds and recorded footage through dedicated apps or web portals, enabling you to monitor your property from anywhere with an internet connection.

  • 04. What are the benefits of installing CCTV cameras for security?

    CCTV cameras enhance security by providing constant surveillance, deterring potential criminals, and allowing for real-time monitoring of premises.They can also provide valuable evidence in case of incidents and help ensure the safety of employees and customers.

  • 05. What types of CCTV cameras are available?

    There are several types of CCTV cameras available, including dome cameras, bullet cameras, PTZ (pan-tilt-zoom) cameras, and hidden cameras.Each type serves different purposes and environments, offering various features and capabilities.

  • 06. How much storage do I need for my CCTV footage?

    The amount of storage needed depends on the number of cameras, resolution, frame rate, and how long you wish to retain footage.Generally, a larger storage capacity is needed for higher resolution cameras and longer retention times.

  • 07. Are CCTV cameras effective in deterring crime?

    Yes, studies have shown that the presence of CCTV cameras can act as a deterrent to criminal activity.They can help increase security awareness and discourage potential offenders from committing crimes in monitored areas.

  • 08. Do CCTV cameras require maintenance?

    Yes, CCTV cameras require regular maintenance, which includes cleaning the lenses, checking the positioning, ensuring connections are secure, and updating software as needed to maintain optimal performance.

  • 09. Is it legal to install CCTV cameras on my property?

    Generally, it is legal to install CCTV cameras on your property, but you must comply with local laws and regulations regarding privacy and surveillance.It’s important to avoid pointing cameras at areas where there is an expectation of privacy, like neighbors’ yards or inside homes.

  • 10. What should I do if my CCTV camera is not working?

    If your CCTV camera is not working, first check the power supply and connections.Ensure that the camera is properly connected to the recording device or network.If issues persist, consult the manufacturer’s troubleshooting guide or contact our technical support for assistance.